£8.72 Per Hour
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Our client located in Coleshill is expecting to be very busy over Christmas and is seeking additional temporary help until the end of December within their Customer Service department.
APPLICANTS MUST HAVE ACCESS TO THEIR OWN TRANSPORT DUE TO LOCATION
We have three positions available with different hours of work:
Position 1: 9:00am – 5:30pm Mon to Fri
Position 2: 11:30am – 8:00pm Mon to Fri
Position 3: Three days in the week 9:00am – 5:30pm PLUS weekends Saturday 8.45am – 12:45pm and Sunday 9:45am – 1:45pm
The role will involve:
- Responding to customer emails and telephone calls in a prompt and professional manner.
- Handling enquiries ranging from order and delivery status, general product information and technical issues.
- Deal with customer refunds and returns requests
- Liaise with internal teams and external third parties, such as payment partners and courier providers
Candidates must be computer literate, have excellent customer service skills and be able to commit to the role from 5th October until the end of December 2020.
Please apply by sending your CV to firstname.lastname@example.org
Please note due to high response rates we can only respond to successful candidates which will be within 48 hours of your application. Thank you!