Office Based Customer Services (Temporary)

Reference:

ZR11152

Sector:

Customer Service

Salary:

£8.72 Per Hour

Benefits:

Free parking

Town/City:

Coleshill

Contract Type:

Temporary

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Our client located in Coleshill is expecting to be very busy over Christmas and is seeking additional temporary help until the end of December within their Customer Service department.

APPLICANTS MUST HAVE ACCESS TO THEIR OWN TRANSPORT DUE TO LOCATION

 

We have three positions available with different hours of work:

Position 1: 9:00am – 5:30pm Mon to Fri    

Position 2: 11:30am – 8:00pm Mon to Fri   

Position 3: Three days in the week 9:00am – 5:30pm PLUS weekends Saturday 8.45am – 12:45pm and Sunday 9:45am – 1:45pm

 

The role will involve:

  • Responding to customer emails and telephone calls in a prompt and professional manner.
  • Handling enquiries ranging from order and delivery status, general product information and technical issues.
  • Deal with customer refunds and returns requests
  • Liaise with internal teams and external third parties, such as payment partners and courier providers

 

Candidates must be computer literate, have excellent customer service skills and be able to commit to the role from 5th October until the end of December 2020.

Please apply by sending your CV to zoe@elitep.co.uk

Please note due to high response rates we can only respond to successful candidates which will be within 48 hours of your application. Thank you! 

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