Customer Service Call Operator

Reference:

VAC-440

Sector:

Customer Service

Salary:

£8 Per Hour

Town/City:

Hams Hall

Contract Type:

Temporary

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We are currently seeking a Call Operator to work within our clients Customer Service department on a Temporary basis until approx. mid-January.

This is a great opportunity to work within a very successful company who are a leader in their market!

Hours: 9:00am – 5:30pm Monday to Friday

The role will involve:

  • Respond to customer emails and telephone calls in a prompt and professional manner
  • Handle enquiries ranging from order and delivery status, general product information, right through to technical issues.
  • Deal with customer refunds and returns requests
  • Liaise with internal teams and external third parties, such as payment partners and courier providers

Candidate requirements:

  • Excellent written and verbal communication skills
  • Previous Customer Service experience is desirable
  • IT Literate

Due to the location of our client candidates must be car owner / drivers.

Please apply with a copy of your CV to philippa@elitep.co.uk

Please note we can only contact successful candidates due to the amount of applicants applying we will be back to you within 48 hours of your application if you are successful. Thank you.

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