4 Customer Administrators and a Team Leader

Reference:

12934

Sector:

Customer Service

Salary:

£20,000 to £24,000 Per Annum

Town/City:

Minworth

Contract Type:

Permanent

We are working with an amazing business based near Minworth in Sutton Coldfield who are seeking to recruit 4 Customer Administrators and 1 Team leader 

 The role is working in a friendly faced paced environment where no day will be the same and the time fly by.

You will be taking incoming calls from customers dealing with calls to ask where their goods are or arranging collections or they will be calling because there is a problem with their delivery.

All calls when then be recorded by you onto the customer database where you will then work out what has happened and offer a solution to the problem.

You must have excellent communication both written and on the telephone be a fast learner and be a good time keeper who is conscientious

The team leader will be supervising a small team

  • Setting KPI’s
  • Training
  • Offering support
  • Ensuring calls are covered
  • Holiday checking
  • Dealing with upscale calls

You must have Customer Services experience inbound or retail experience Graduates and College Leavers  

Public transport links are available but car owner preferred

In return they offer wonderful working conditions

  • Training
  • Support
  • Parking
  • Canteen
  • Attendance bonus monthly

Hours are full time Monday to Friday

If this is for you please apply now!

Due to the unprecedented volume of response we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 48 hours, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.